Wednesday, December 14, 2005

Known by our Consulting Customers' Clients and Partners



Our managing consultants have consulted for companies that work with some of the world’s finest organizations.

A partial list of our consulting customers’ clients and partners:

A.G. Ferrari, Bank of America, Bentall Corporation, BMW of America, Brunsonbuilt Construction, California State, Cascade Natural Gas, Chevron Corporation, Cinnabon, City of Black Diamond Fire Department, City of Bremerton, Convention Services Seattle, Costco Wholesale, Discovery Channel, Edmonton Oilers (NHL), Fairmont Hotel, FedEx, General Mills, G L M Construction, GSA, Hawaii State, Homecrafters, Hughes, Intracorp Properties, Kinko’s, Le Boulanger Restaurants, Marriott Corporation, Men’s Wearhouse, Microsoft, Peet’s Coffee, Picture People, Princess Tours, Puget Sound Naval Shipyard, Reynen & Bardis, Seagrave Fire Trucks, Seattle City, SeaTac International Airport, Shea Homes, Stanford Medical Center, Stanford University, Starbuck’s Coffee Company, Starwood Lodging & Hotels, Sundance Resort, Super Cuts, Tommy Bahama Compounds, United States Federal Government, US Filter, Vail Resorts, “W” Hotels, Waste Management, Williams-Sonoma, Zales Jewelers


Their knowledge and chemistry with our people was excellent and is very difficult to find in a world that sometimes is just about numbers and dates. Shamrock Landscaping – We have grown our company to a 10 million dollar mark and were having some problems with our business focus and direction. Bob and Doug came into our company and immediately went to work – this has been both eye opening and rewarding. They identified problems, reviewed the books, met with employees to get feedback and started to develop an idea of what we were about. Then the results started. To list a few, company policies and procedures were developed, programs revised, and job descriptions were refined. Plus a whole host of ideas and programs were implemented into our company; results were positive and accepted. A new era was being ushered in for us at Shamrock. There needs to be a special recognition included in this letter for both Doug and Bob. They have worked diligently and professionally with Shamrock. Their knowledge and chemistry with our people was excellent and is very difficult to find in a world that sometimes is just about numbers and dates. I found them both to be quality people and would recommend them whole-heartedly to any who would ask. They are both exceptional individuals.
Pat Hunsaker, President

We received a lot of incredible insightful and very specific management techniques for our particular business. Northwest Fire Service – Bob Phillips got down to business without beating around the bush. We received a lot of incredible insightful and very specific management techniques for our particular business. With the knowledge and skills you have provided us with, we can make this company the Cinderella story of the truck repair and fire engine sales industry.
Jack DeLisle, President and Jerry A. Lane, Operations Manager

You have done an excellent job in giving us the tools. M & M Tanks, Inc. – The objective in hiring Bob and Tom’s team was to move our company from a two owner, hands-on $4.6 million unprofitable construction firm to an employee-run, profitable company with monitoring control for the owners. You have evaluated the existing system and personnel and insight into the available employee pool has proved helpful. One of our concerns was how do you hire the right people? Another concern is the organization of the staff to achieve the required information flow to make the whole process work. Bob spent many hours with us setting up the internal network for proper information flow. You have done an excellent job in giving us the tools. Michael Weitzenhoff, President

Bob Phillips has been very professional in helping us achieve our goal of turning our business into a profitable one.
Two Rivers Window Company – Our consulting experience was a very beneficial and eye opening one. The information and analysis materials were presented in a manner that was easy to understand and implement into our organization. I am also very pleased with the organizational and incentive plan changes that have been implemented as well. I believe that all these changes will make our company stronger and enable us to achieve the levels of success we desire as an organization. We feel the systems he has helped us establish give us a better base on which to build our company for the future.
Kevin Sweeters, President and Steve Liebetrau, Chief Financial Officer



The work that your team did for our facility went way beyond anything that I had expected, or hoped for.
Backman Foundry –
At the beginning of our relationship I had very few expectations. I did have quite a few concerns about the health and stability of our company. We needed quite a bit of help sorting out fiscal information. To be frank we were in a lot worse trouble than I ever imagined. Your team went to work helping us understand what was possible. They helped us understand what we needed to do, and most importantly, where we could go. Bob was involved in things that I didn’t even think that were issues. Which probably explains why my company was in such deep trouble. Thank you for the work that you have done and will continue to do.
Alan Backman, President